Smith Urges Rethink on Landline Rental Increase
July 27, 2010 3:40 PM
Iain Smith MSP has today written to the Chief Executives of both BT and OFCOM to raise concerns over the telephone giants plans to increase the cost of line rental from October.
BT has written to its landline only customers inviting them to get round the line rental increase by paying a year's line rental up front and switching to online billing.
In a letter to BT Chief Executive Ian Livingston, Mr Smith said: "I am very concerned that those groups least able to afford the price rises - the elderly and those on low incomes - will be the hardest hit as they are also the least likely to have access to the internet and will therefore be unable to switch to online billing.
"I urge you to reconsider these changes with a view to ensuring the elderly and those on lower incomes are not disadvantaged as you move more of your business online"
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